Shipping Policy
Thank you for shopping with NoveltyEdge. We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
📦 Order Processing
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Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
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Once your order is shipped, you’ll receive a confirmation email with tracking information.
🌍 Shipping Coverage
We currently ship to addresses within the United States only.
Note: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
🚀 Shipping Methods & Timeframes
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Free on orders over $50 $4.99 flat rate for others |
| Expedited Shipping | 2–4 business days | $9.99 |
Delivery times may vary depending on your location and product availability.
🛑 Order Delays
While we strive to deliver on time, delays may occur due to:
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Weather conditions
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Carrier issues
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Supply chain disruptions
We’ll notify you promptly if any delays affect your order.
🔎 Tracking Your Order
After your order is shipped, you’ll receive a tracking number via email. You can track your shipment on the carrier’s website or directly through your order page.
📦 Damaged or Lost Packages
If your order arrives damaged or does not arrive at all:
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Please contact us within 7 days of the expected delivery date
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Include your order number and photos (if damaged)
We’ll work with the carrier to resolve the issue or issue a replacement or refund as appropriate.
📞 Contact Us
For any shipping-related questions, reach out to our customer service team:
NoveltyEdge
📧 noveltyedge@outlook.com
📞 +1 (619) 738-1122
📍 W240N5649 Holly Ct, Sussex, WI 53089, United States